Settings
Team Members
Last Updated: January 12, 2026
5 min read
KozoPulse supports team collaboration with a flexible role-based permission system. Invite teammates, assign appropriate roles, and work together to monitor your brand across AI platforms.
Inviting New Members
Add team members to your organization:
How to Invite
- Navigate to Settings → Members
- Click Invite Member
- Enter the person's email address
- Select their role (Admin, Member, or Viewer)
- Optionally add a personal message
- Click Send Invitation
What Happens Next
- Invitee receives an email with a join link
- They click the link and sign in with Google
- They're automatically added to your organization
- They can access KozoPulse based on their role
Pending Invitations
Invitations appear as "Pending" until accepted. You can resend or cancel pending invitations from the Members page.
Role System
KozoPulse uses a four-tier role hierarchy:
Owner
Highest level, full control
- All Admin permissions
- Delete organization
- Transfer ownership
- Only one Owner per organization
Admin
Manage settings and members
- All Member permissions
- Invite and remove members
- Change member roles (except Owner)
- Manage subscription and billing
- Configure organization settings
Member
Create and manage monitoring
- All Viewer permissions
- Create, edit, delete brands
- Create, edit, delete products
- Create, edit, delete pulses
- Configure alerts
Viewer
Read-only access
- View dashboard and analytics
- View brands, products, pulses
- Export reports
- Cannot create or modify anything
Role Selection
Assign the minimum role needed. Use Viewer for stakeholders who only need to see reports. Use Member for team members actively managing monitoring. Reserve Admin for trusted leaders.
Changing Member Roles
Owners and Admins can change roles of other members:
How to Change
- Go to Settings → Members
- Find the member whose role you want to change
- Click the role dropdown next to their name
- Select the new role
- Confirm the change
Restrictions
Admins cannot change the Owner's role. Only the Owner can transfer ownership. Members cannot change anyone's roles.
Removing Members
Owners and Admins can remove members from the organization:
How to Remove
- Navigate to Settings → Members
- Find the member to remove
- Click the Remove icon (trash) next to their name
- Confirm the removal
What Happens When Removed
- Member loses access immediately
- They cannot log into the organization
- Their work history is preserved
- They can be re-invited later
Cannot Remove Owner
The Owner cannot be removed. To change ownership, the Owner must transfer it to another member first.