Onboarding Walkthrough
The KozoPulse onboarding wizard is designed to get you monitoring your brand in minutes. This comprehensive guide walks you through each step of the process, explaining what happens behind the scenes and how to make the best choices for your brand.
Why Onboarding Matters
The onboarding process is your fastest path to actionable insights. Instead of manually creating products and pulses, KozoPulse uses AI to discover your products and generate relevant monitoring queries automatically.
What You'll Accomplish
- Discover products and services from your website automatically
- Generate AI-powered monitoring queries tailored to your brand
- Select which AI models to monitor (ChatGPT, Claude, Gemini)
- Launch your first brand visibility campaign
- Start collecting share of voice and sentiment data
Time Required
Step 1: Product Discovery
The first step uses AI to analyze your website and discover your products and services.
Entering Your Website
- Your organization website is automatically pre-filled from your profile
- You can edit it if needed or enter a specific product page
- Click Discover Products to start the AI analysis
The AI will crawl your website and identify distinct products or services mentioned on your pages.
Reviewing Discovered Products
You'll see a list of products with important metadata:
- Product Name
- The AI-identified name of your product or service
- Category
- Automatically classified category (SaaS, Hardware, Service, etc.)
- Confidence Score
- A percentage (0-100%) indicating how confident the AI is that this is a distinct product. Higher scores mean more certain identification.
- Description
- AI-generated summary of what the product does
Selecting Products
- Check the boxes next to products you want to monitor
- Higher confidence scores generally indicate better product identification
- You can select as many products as your subscription allows
- Products with low confidence scores might need manual editing later
Product Limits
Adding Custom Products
If the AI missed a product, you can add it manually:
- Click Add Custom Product
- Enter the product name
- Select a category
- Add a brief description
- Click Add to include it in your monitoring
Step 2: Pulse Configuration
In the second step, KozoPulse generates monitoring queries (pulses) for your selected products and lets you configure which AI models to query.
Understanding Generated Pulses
For each product, KozoPulse automatically generates monitoring queries designed to:
- Trigger mentions of your brand and competitors
- Elicit comparative responses from AI models
- Capture sentiment and positioning information
- Provide market context for your products
Example Pulse
Reviewing Pulse Text
Each generated pulse shows:
- Pulse Query
- The actual question or prompt that will be sent to AI models
- Target Product
- Which of your products this pulse is monitoring
- Selected Models
- Which AI providers will receive this query
Selecting AI Models
You can choose which AI models to query for each pulse:
ChatGPT Models
- GPT-4o
- GPT-4o mini
- GPT-4 Turbo
Claude Models
- Claude 3.5 Sonnet
- Claude 3 Opus
- Claude 3 Haiku
Gemini Models
- Gemini 1.5 Pro
- Gemini 1.5 Flash
Model Selection Strategy
Customizing Pulse Text
While AI-generated pulses work well, you can customize them:
- Click the edit icon next to any pulse
- Modify the query text to better fit your needs
- Ensure the query is likely to mention your brand
- Save your changes
Respecting Subscription Limits
The wizard automatically enforces your plan limits:
- You'll see your current usage and remaining quota
- If you hit the pulse limit, you'll need to deselect some models or upgrade
- Each product-model combination counts as one pulse
Pulse Counting
Skipping Onboarding
You can skip onboarding if you prefer to set up monitoring manually. This gives you more control but takes longer.
When to Skip
- You want complete control over product definitions
- Your products aren't clearly listed on your website
- You need to carefully craft custom monitoring queries
- You're migrating from another monitoring tool
What Happens if You Skip
If you skip onboarding:
- You'll land on an empty dashboard
- You'll need to manually create brands in Settings → Brands
- You'll need to add products using the Product Wizard
- You'll need to create pulses in the Pulses section
- Data collection won't start until you configure pulses
You Can Return
What Happens After Onboarding
Once you complete onboarding, KozoPulse immediately begins working:
Immediate Actions
- Your products are saved to your organization
- Your pulses are scheduled for monitoring
- You're redirected to the Pulse Center dashboard
- A welcome email is sent to your account
Within a Few Hours
- KozoPulse begins querying selected AI models with your pulses
- Responses are analyzed for brand mentions and sentiment
- Share of voice metrics are calculated
- Your dashboard populates with initial data
- Brand health status is computed
Ongoing Monitoring
- Pulses run automatically on a schedule
- Your dashboard updates with fresh insights regularly
- Alerts are triggered when significant changes occur
- Trend data accumulates over time for better analysis
First Week Tips
Next Steps
Explore Your Dashboard
Learn how to interpret hero metrics, brand cards, and health status indicators.
Refine Your Pulses
Review pulse performance and adjust queries to improve brand mention rates.
Invite Your Team
Add team members in Settings → Members and assign appropriate roles.
Set Up Alerts
Configure notifications to stay informed about important brand events.